Theft Locked infotainment system

[Shields86]

plasma please are you able to help. I received delivery of my insignia estate 2014 today, SRI CDTI. Gave the vehicle a check over and when the driver left I noticed the infotainment system would not switch on. It’s has a message in the screen saying “theft Locked”, do you have any experience in why this is? How can it be fixed? I would be very grateful for any advice you may have to offer. Picture attached for info. Thanks in advance

[Howy]

This is the in 'New members Introduction' section and is not for issues.
Please post in the correct section,you will get more replies,plus keeps the forum tidy.

[plasma]

Hi, yes I can help. I would need to see the car though, judging by the display it may be that a faulty part has been changed and not coded back into the system, in that case it may just need a re-vin, which codes it to your vehicle...
I have had cd-players cause this issue as well... You can either send me the cdplayer and silverbox/radio module (cdplayer behind climate panel, silverbox behind drivers side trim) or bring the car to me in essex...

[lizzard-t]

Excuse me for butting in
But if you brought it from a garage wouldn't it be worth giving them a call . Or else you would be liable for the cost , but you have purchased a car with an inoperable radio .





Just a thaught!

Sent from my Pixel 6 using Tapatalk

[RBH]

Excuse me for butting in
But if you brought it from a garage wouldn't it be worth giving them a call . Or else you would be liable for the cost , but you have purchased a car with an inoperable radio .





Just a thaught!

Sent from my Pixel 6 using Tapatalk

My thoughts too.

Weird.

[RBH]

Shields86 can you introduce yourself please.

Common courtesy on the forum to do this before you start with issues.