I hope this is ok to post it, little warning about latest scam as my poor mum found out.
Someone claiming to be from carphonewarehouse phoned her on Friday 22/01 offering deal on mobile upgrade, cut long story short she went for it, next day phone has bee delivered to her house address and once she opened it notice is the wrong phone, 5 min later got call again and they said you have received the phone but unfortunately we have made a mistake and sent you the wrong phone, then they asked her to sent the phone she has received to address in Birmingham claiming to be the return warehouse and she should receive the correct phone by Tuesday, spoken to her today and she said her phone didn't arrive so I asked her to phone carphonewarehouse, well you know where this is going, they said they never spoken to her. Phone the carrier and they confirmed new contract has been setup ect. so now is in hands of the fraud team, but she needs to change all bank accounts ect. just nightmare been honest.
She has sent that phone by recorded delivery and they made a mistake when they asked her to address to MR Jack, I can't see them picking this up as I'm sure you need full name so fingers cross at some stage RM will return this to her so she can return to carrier provider.
Someone claiming to be from carphonewarehouse phoned her on Friday 22/01 offering deal on mobile upgrade, cut long story short she went for it, next day phone has bee delivered to her house address and once she opened it notice is the wrong phone, 5 min later got call again and they said you have received the phone but unfortunately we have made a mistake and sent you the wrong phone, then they asked her to sent the phone she has received to address in Birmingham claiming to be the return warehouse and she should receive the correct phone by Tuesday, spoken to her today and she said her phone didn't arrive so I asked her to phone carphonewarehouse, well you know where this is going, they said they never spoken to her. Phone the carrier and they confirmed new contract has been setup ect. so now is in hands of the fraud team, but she needs to change all bank accounts ect. just nightmare been honest.
She has sent that phone by recorded delivery and they made a mistake when they asked her to address to MR Jack, I can't see them picking this up as I'm sure you need full name so fingers cross at some stage RM will return this to her so she can return to carrier provider.
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