tailgate opening button not working

[daveg]

Car is a 2012 Sports Tourer Elite Nav Auto with 60,000 miles on the clock

I have had the above vehicle from new and has the 10 year warranty.

The tailgate opening button which is located just above the number-plate no longer works and my dealer wants £75 from me to diagnose the fault and check with Vauxhall whether or not it is coverd by the warranty. Whilst the £75 would be refunded if the warranty covers the fault I do not wish to lose £75 when I can fix it cheaper doing myself.

Does anyone know whether or not this fault will be covered by the warranty?
(I understand there is a Technical Service Bulletin regarding this problem. Does it cover my vehicle?)

I have written to Vauxhall and their response was to send me a copy of the warranty terms and conditions.

Thanks,
Dave

[Howy]

More than likely it will be the switch,had to replace my hatch one:

https://www.ebay.co.uk/itm/Vauxhall-Insignia-Sports-Tourer-2008-2016-Tailgate-Contact-Switch/381611852407?hash=item58d9d6c277%3Ag%3Ag2sAAOSw0kNXhPmX&_sacat=0&_nkw=insignia+st+tailgate+switch&_from=R40&rt=nc&_trksid=m570.l1313

Some cheaper/dearer ones out there.hth.

[Ernst]

Wow, 10 years warranty, some had a lot of fate in Vauxhall. As said, it's possible it is just the switch, common issue. Don't known why it shouldn't be covered by warranty as it isn't a wear part but just a bad design.

[RBH]

Have you had every service done by Vauxhall or a garage that's used approved vx parts?
If the latter, then the parts would have to have been approved by vx so the 10 year warranty could be continued.

[Butt0ns]

The genuine repair kit from VX costs about £23, its just the switch and tails. Part number: 13393912 for a '12 ST SRI Nav, so most likely the same. Previously you had to buy all of the wiring for the switch plus the 2 number plate lights. Relatively easy to do yourself, but if its under warranty let someone else do it.