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  1. #31
    Learner Driver Fatfred's Avatar
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    Feb 2019
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    Brissle
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    Grand Sport Elite 1.6D
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    Quote Originally Posted by Jase mac View Post
    You need to call VX direct. They will give you a reference number. Get a photo of dash warning message and email it to them. You also need to take a screenshot of the messages on this page. They will have to take notice then. If that doesn’t work post stuff on VXs Facebook page as they hate bad press. Got my car back now all fixed under warranty. When I asked what was wrong with it the garage wouldn’t tell me.
    Bad press is the key to this. As you say Vx (and all other manufacturers) hate it. The Dealers will have been told to keep quiet.

    Don't point them towards the thread actually copy the text and email them with it. Be polite but insistent. Threaten to put it on Facebook and in the motoring press. After the VAG emissions scandal they don't need any bad press.
    All the best, keep us informed.

  2. #32
    Learner Driver Fatfred's Avatar
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    To all those that had the issue 'sorted' by a software alteration or recalibration are you sure that they haven't just switched off the notification?

    Sorry my twisted mind is working here. If you are nearly at 18k which is the warranty mileage limit for a clutch is this just a way to get you to 21 or 22k so Vx can say they're sorry it is over the mileage limit.

    Devious mind, is mine!

  3. #33
    New Driver ilunn's Avatar
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    Quote Originally Posted by Fatfred View Post
    To all those that had the issue 'sorted' by a software alteration or recalibration are you sure that they haven't just switched off the notification?

    Sorry my twisted mind is working here. If you are nearly at 18k which is the warranty mileage limit for a clutch is this just a way to get you to 21 or 22k so Vx can say they're sorry it is over the mileage limit.

    Devious mind, is mine!
    But true if it was not true the dealer would have said "we have switched it of untill parts arrive" but the way i read it they just kept quite until questioned.

 

 
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