Just looking for a bit of mechanical advice if possible!
Was driving last Monday when the clutch dropped to the floor. Had my car towed to a local garage and they’ve diagnosed an issue with the slave cylinder and flywheel.
The car is under warranty with both parts being covered (or should be!), however having had the garage email photos to the warranty company they are saying that they won’t cover the flywheel as it’s fair wear and tear. They have said that the flywheel has been ‘rattling’ for some time and that has caused a number of bolts to sheer as opposed to it being a straight forward ‘failure’.
The garage has said that a ball bearing from the slave cylinder going is what caused the hole in the flywheel.
I don’t know enough about cars to know if this is the case, or if the warranty company are trying to pull a fast one to get out of paying. The garage are sitting on the fence and won’t say to me either way whether they think it’s FW&T or if it should be covered, which makes me think it should. Surely the garage would just say if they thought FW&T?
Can anyone have a look at the pics and let me know if it’s worth fighting or is what they’re saying correct? I’ve uploaded all the photos they’ve used as evidence to claim FW&T.
Thanks in advance!
Was driving last Monday when the clutch dropped to the floor. Had my car towed to a local garage and they’ve diagnosed an issue with the slave cylinder and flywheel.
The car is under warranty with both parts being covered (or should be!), however having had the garage email photos to the warranty company they are saying that they won’t cover the flywheel as it’s fair wear and tear. They have said that the flywheel has been ‘rattling’ for some time and that has caused a number of bolts to sheer as opposed to it being a straight forward ‘failure’.
The garage has said that a ball bearing from the slave cylinder going is what caused the hole in the flywheel.
I don’t know enough about cars to know if this is the case, or if the warranty company are trying to pull a fast one to get out of paying. The garage are sitting on the fence and won’t say to me either way whether they think it’s FW&T or if it should be covered, which makes me think it should. Surely the garage would just say if they thought FW&T?
Can anyone have a look at the pics and let me know if it’s worth fighting or is what they’re saying correct? I’ve uploaded all the photos they’ve used as evidence to claim FW&T.
Thanks in advance!
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