If by any chance you still need to know this (and i cant understand why no body has replied) you unscrew the 'knobs' that the shelf string cups fit onto, and then the trim is just held on by metal spring clips that will just pull out.....it takes abit of force and it feels like you're going to break them, and it sounds like you've broken them too when they come off, but they do just pull off.
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trim removal
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